General Questions
Materials & Care
Q: What makes your jewelry unique?
A: Each piece is handcrafted with love and inspired by the natural beauty of Acadia National Park. I use high-quality sterling silver and traditional techniques to create timeless, one-of-a-kind designs.
Q: Where is your jewelry made?
A: All of my jewelry is handmade in Bar Harbor, Maine, right near Acadia National Park, where I find the creative spark to make jewelry!
Q: What materials do you use?
A: I primarily use .925 sterling silver, and sometimes have brass pieces available. If an item is made of brass, it will be noted in the description. Additionally, I incorporate natural gemstones and other high-quality materials.
Q: How do I care for my sterling silver jewelry?
A: To keep your jewelry looking its best, store it in a dry place, avoid exposure to harsh chemicals, and polish it regularly with a soft cloth. Sterling silver naturally tarnishes over time (which can be very pretty) but can be easily cleaned with a silver polishing cloth.
Ordering, Shipping, & Returning
Q: Do you ship outside of Maine?
A: Yes! I offer nationwide shipping within the U.S. and select international destinations. Shipping rates and times vary depending on location.
Q: How long will it take to receive my order?
A: Orders typically ship within 7-10 business days. It may be shorter depending on my schedule. Custom or made-to-order pieces may take longer. You’ll receive a tracking number once your order ships.
Please know that I am working hard to fulfill your order!
Q: What is your return policy?
A: I want you to love your jewelry! If you’re unsatisfied, I accept returns within 30 days of purchase, provided the item is unworn and in its original packaging. Custom pieces are final sale.
If a ring does not fit, please reach out to me ASAP.
Q: What should I do if my jewelry arrives damaged?
A: Please contact me within 10 business days of receiving your order, and I'll make it right.
Contact
Q: How can I contact you?
A: You can contact me through my Instagram account @cadillacsummitsilver or email me at brody@cadillacsummitsilver.net. I prefer instagram DM due to lots of spam through email. Thanks!
Q: Where can I find your jewelry in person?
A: My products will be available at pop-up markets and select stores throughout Bar Harbor, Maine. Follow me on social media or check my website for updates on upcoming events and locations.