FAQ
General Questions
Materials & Care
Q: What makes your jewelry unique?
A: Each piece is handcrafted with love and inspired by the natural beauty of Acadia National Park and the central coast of California. I use high-quality recycled sterling silver and traditional techniques to create timeless, one-of-a-kind designs.
Q: Where is your jewelry made?
A: All of my jewelry is handmade in Bar Harbor, Maine, right near Acadia National Park, where I find the creative spark to make jewelry!
Q: What materials do you use?
A: I primarily use .925 sterling silver, and sometimes have fine silver, gold, brass, bronze, and copper pieces available. The metal/s used in each design are always noted in the description of each piece.
Additionally, I incorporate natural, ethically sourced gemstones and other high-quality materials in my designs. Those will also be listed in the description.
Q: How do I care for my sterling silver jewelry?
A: To keep your jewelry looking its best, store it in a dry place, avoid exposure to harsh chemicals, and polish it regularly with a soft cloth. Sterling silver naturally tarnishes over time (which can be very pretty) but can be easily cleaned with a silver polishing cloth.
Please visit my Jewelry Care page for more information.
Ordering, Shipping, & Returning
Q: Do you ship outside of Maine?
A: Yes! I offer nationwide shipping (within the U.S.) and select international destinations. Shipping rates and times vary depending on location.
Q: How long will it take to receive my order?
A: Made-to-order designs ship in roughly two weeks. Single-release designs (1/1s) ship in roughly 1-3 business days. You’ll receive a tracking number once your order ships.
Please know that I am working hard to fulfill your order!
Q: What is your return policy?
A: I do not accept returns at this time. I apologize for any inconvenience!
Q: What should I do if my jewelry arrives damaged?
A: Please contact me within 10 business days of receiving your order, and I'll make it right.
Contact
Q: How can I contact you?
A: You can contact me directly through Facebook @Cadillac Summit Silver or email me at brody@cadillacsummitsilver.net. Feel free to use the chat icon on the bottom right of my website. Make sure to leave your contact information so I have the ability to respond.
Q: Where can I find your jewelry in person?
A: My products will be available at pop-up markets and select stores throughout Maine in the future.
I am currently selling in-person at a beautiful Inn and Cottage establishment directly on the Atlantic Ocean's shoreline called "Edgewater" in Bar Harbor.
Follow me on social media or check my website for updates on upcoming events and locations.